Ebony Mattox, a native of Flint, Michigan, moved to Winnfield, Louisiana with her father in 2001, after the passing of her mother.
While living in Michigan, her Mother, Betty Mattox, was a "stay at home" mom who believed in religiously cleaning their family home while listening to gospel music. After the passing of her mother, at the young age of seven, Ebony likewise also watched her father, Leon Mattox, who was a successful entrepreneur while living in Michigan, manage the daily operations of his business.
In March 2016, she took the skills instilled in her by both parents and launched Need a Helping Hand Cleaning.
In Ebony's field of work, customer satisfaction is key to repeat customers and referrals. Ebony stated, "helping others is something that I love to do, and the smile after a deep cleaning is pure satisfaction."
Need a Helping Hand specializes in deep cleaning. The deep cleaning is reminiscents of ritual. You name it- it's done with Need a Helping Hand's deep cleaning.
Her customer service personality and attention to detail has landed her notable contracts. Besides her residential and commercial clientele, Ebony most recently secured a government contract.
Ebony has also taken great pride in being able to hire, train, and develop a great team. These professionals have been the backbone to the success of Need a Helping Hand.
LaSherrica truly handles it all around the office as she has over 4 years of office administrative experience. She’s the one who answers when you call, keeps the schedule running smoothly, and is the communicator throughout the various departments within this company.
LaSherrica is a Spring 2021 graduate of University of Louisiana- Monroe and a proud member of Delta Sigma Theta Sorority, Incorporated. When LaSherrica is not busy, she enjoys shopping, traveling, and spending time with her family.
Mrs. Nickie has been in the cleaning industry for over 25 years with experience in private residences as well as large hotels.
As the residential manager, she ensures day-to-day development of an overall operation of residential services to a high standard of cleanliness and ensures to provide high-quality cleanings to all residential clients.
In Mrs. Nickie’s spare time, she enjoys laughter and cherishing memories with her children and grandchildren.
Mrs.MaShell has been in the commercial cleaning industry with experience for over 15 years.
As the commercial manager, she supervises janitorial operations to make sure facilities are properly serviced and performed to the standards of our commercial clients.
During her leisure time, she loves to read, cook with her granddaughter, and explore the world with her family.