Meet Our Team
Owner
Ebony Mattox, a native of Flint, Michigan, moved to Winnfield, Louisiana with her father in 2001, after the passing of her mother.
While living in Michigan, her Mother, Betty Mattox, was a "stay at home" mom who believed in religiously cleaning their family home while listening to gospel music. After the passing of her mother, at the young age of seven, Ebony likewise also watched her father, Leon Mattox, who was a successful entrepreneur while living in Michigan, manage the daily operations of his business.
In March 2016, she took the skills instilled in her by both parents and launched Need a Helping Hand Cleaning.
In Ebony's field of work, customer satisfaction is key to repeat customers and referrals. Ebony stated, "helping others is something that I love to do, and the smile after a deep cleaning is pure satisfaction."
Need a Helping Hand specializes in deep cleaning. The deep cleaning is reminiscents of ritual. You name it- it's done with Need a Helping Hand's deep cleaning.
Her customer service personality and attention to detail has landed her notable contracts. Besides her residential and commercial clientele, Ebony most recently secured a government contract.
Ebony has also taken great pride in being able to hire, train, and develop a great team. These professionals have been the backbone to the success of Need a Helping Hand.
Commercial Manager
Mrs.MaShell has been in the commercial cleaning industry with experience for over 15 years.
As the commercial manager, she supervises janitorial operations to make sure facilities are properly serviced and performed to the standards of our commercial clients.
During her leisure time, she loves to read, cook with her granddaughter, and explore the world with her family.
Office Manager
Ms.Robin as our office manager helps facilitate and manage our day-to-day office operations. She is a native of Keithville, Louisiana. Former graduate of Huntington High School and Eastern College of Health Vocational's. She has three beautiful children. She has been in management for over twenty years helping facilitate and build teams in retail , medical supply and food services. In her spare time, she enjoys supporting her daughters during basketball season. She loves hanging out with friends and family.
Laundry Manager
Ms. LaAshley as our laundry manager helps supervise all laundry operations making sure all laundry is properly sanitized and serviced to the company standard .
She is a native of Shreveport, Louisiana . She's a former graduate of Northwood High School and the mother of one amazing daughter. She has multiple years of experience in the cleaning industry, Six years of management and sixteen years of customer service. In her spare time, she loves spending time with family and friends. She enjoys laughing and making others laugh, it brings her joy. What she loves most about her job is client engagement that turns into a great relationship. ''Personal engagement to me is the key to building great rapport with the clients. ''